AI chatbot for WordPress
An AI chatbot that knows your business.
Vestly.ai learns from your website's content, answers visitors' questions, and helps them reach the right service, product, booking or contact.
Built for WordPress. Runs on your content and the AI model you choose.
THE SITUATION
When a customer asks, the answer shouldn't have to wait.
A visitor wants an answer now. If the information is hard to find, or the question goes unanswered, the next step may well be a competitor's site.
- Answering the same questions takes time every week.
- Visitors look for prices, services and terms outside working hours too.
- A contact form gives the customer no immediate answer.
- A good lead can disappear before anyone gets back to it.
- Without a conversation history it's hard to know what customers actually ask.
THE SOLUTION
One chat window. More than canned replies.
Vestly.ai draws on your own company's knowledge to give visitors relevant help. When the answer isn't in the knowledge base, the bot doesn't have to invent one. The question lands in the unanswered list instead, so you can extend what the bot knows.
The visitor gets help at the moment they need it.
Answers come from your site, your products and anything you add by hand.
The bot can collect a name, email or phone number and send you a notification.
You see conversations, questions, languages, ratings and leads.
Unanswered questions show exactly which information is missing.
HOW IT WORKS
From site content to a working assistant
- 01Install the WordPress plugin
Vestly.ai runs inside the WordPress site you already have.
- 02Choose an AI provider
Use an Anthropic Claude, OpenAI or Google Gemini API key.
- 03Build the knowledge base
Vestly.ai indexes published pages, posts and WooCommerce products. Add important facts and answers by hand where you need to.
- 04Customise and publish
Set the bot's name, avatar, colour, greeting, tone, contact flow and booking link.
- SOURCEWordPress content
- INDEXVestly.ai knowledge base
- CONVERSATIONVisitor's question
- RESULTAn answer from knowledge, or a contact
KNOWLEDGE BASE
The bot learns from your site's real content.
When the content changes, Vestly.ai's knowledge can be refreshed. Published content is indexed, and anything important can be pinned so it is always in play.
- WordPress pages
- Blog posts
- WooCommerce products
- Product prices and links
- llms.txt
- Manually added knowledge
- Structured context added by a developer
| Title | Source | Language | Pinned | Active |
|---|---|---|---|---|
| Services and pricing logic | Manual | EN | Yes | |
| Website development | Page | EN | - | |
| WooCommerce package | Product | EN | - | |
| Hooldus ja tehniline tugi | Page | ET | - |
ACCURACY
Less guessing. More control.
Vestly.ai's instructions steer the assistant to answer from the company's own knowledge, keep the conversation on topic, and avoid inventing prices or availability.
No AI is infallible. Answering from a knowledge base and having tools to review the output reduce the risk, but keeping the knowledge base current still matters.
- A knowledge base specific to the company
- Adjustable personality and tone
- Additional behaviour rules
- Instructions against inventing prices or availability
- Flagging of unanswered questions
- Can prompt a visitor to leave their contact details
- Can show contact information
- Can point a visitor to a booking calendar
LEADS
From a conversation to the next step
Vestly.ai doesn't have to stop at answering questions. It can help a visitor choose their next step and collect the contact details you need.
- Visitor's name
- Preferred way to be contacted
- Email address
- Phone number
- Booking calendar link
- Email notification of the contact details
- Conversation continues with the AI
After an answer, the bot can offer AI-generated quick replies that help the visitor carry on in a useful direction.
CUSTOMISATION
Fits your brand and your site
- Bot name
- Avatar
- Primary colour
- Position left or right
- Greeting messages
- Teaser notification
- Teaser delay
- Customisable input and error messages
- Customisable booking button text
- Turning the chat window on and off
- Premium white-label
LANGUAGES
Talking in the customer's language
Vestly.ai ships with an Estonian, English and Russian interface and follows WPML's active language. The AI can answer in whichever language the visitor used.
- Estonian
- English
- Russian
ANALYTICS
See what customers actually ask
Every conversation is stored in WordPress admin. You can read them in full, filter by month, language and leads, and judge which information customers need most.
Illustrative view. The real numbers depend on your own site.
- Unanswered questions
- Active AI provider and model
- Input and output tokens
- Response latency
- AI provider errors
- URL of the page the conversation happened on
- Customer rating
UNANSWERED QUESTIONS
Every unanswered question makes the next answer better.
When Vestly.ai can't find what it needs in the knowledge base, the question is flagged as unanswered in the admin. One click starts a new knowledge base entry from it.
- 01A visitor asks
A question with no confirmed answer in the knowledge base.
- 02The AI doesn't guess
The bot doesn't invent an answer; it flags the question.
- 03It appears in the admin
In the unanswered questions list, with the conversation for context.
- 04“Add to knowledge base”
The next visitor gets a better answer.
PRIVACY
Data in your WordPress, AI of your choosing
- Conversations are stored in the site's own WordPress database
- Raw IP addresses are not stored; a salted hash is used instead
- The retention period for conversations is configurable
- Old conversations can be deleted automatically
- WordPress personal data export and erasure
- Rate limits on messages and requests
- API keys stored securely
- AI responses rendered safely as text
Conversation messages and the selected business context are sent to the AI provider the site owner has chosen. GDPR-aware tooling helps, but compliance also depends on your own configuration, privacy notice and consent setup.
AI PROVIDERS
Choose which AI you use
Vestly.ai doesn't lock you to a single AI provider. Add your own API key, test the connection and pick a model that suits your plan.
- Anthropic ClaudePick a model API key
- OpenAIPick a model API key
- Google GeminiPick a model API key
The AI provider's usage cost may be separate from the Vestly.ai plan, depending on the model and volume you choose.
WHO IT'S FOR
Who is Vestly.ai for?
Answers questions about services, prices and terms, and points people to booking.
Helps visitors find product information and reach the right product page.
Answers recurring questions and collects a prospective client's contact details.
Explains the services on offer and sends visitors to the booking calendar.
Adds a customisable AI assistant to clients' WordPress sites.
Vestly.ai displays and opens a configured booking link. There is no direct calendar integration at present.
DEMO
Don't just read about it. Ask Vestly.ai.
Open the chatbot and ask about Vestly.ai's features, installation or what it can do.
TRY THESE QUESTIONS
Hello. Ask me anything about Vestly.ai - installation, the knowledge base, languages or leads.
PLANS
Choose the conversation volume you need
Each WordPress site has one active chatbot configuration. A quote depends on volume and the AI model you choose.
Up to 500 conversations a month
- One active chatbot configuration
- Knowledge base from site content
- Lead capture
Up to 1,000 conversations a month
- Everything in Starter
- Higher conversation volume
- Unanswered question management
Up to 5,000 conversations a month
- Everything in Regular
- White-label option
- Suits agencies and higher-traffic sites
Plans will be finalised before the public release. For now you can request a quote or early access.
FAQ
Frequently asked questions
Vestly.ai indexes your published WordPress pages, posts and WooCommerce products. You can also add knowledge by hand - opening hours, terms, recurring answers - and pin the important parts so they are always in play.
No AI is infallible. Vestly.ai's instructions steer it to answer only from the company's knowledge and to avoid inventing prices or availability, and anything it cannot answer is flagged in the admin. The risk drops considerably if you keep the knowledge base current.
Yes. WooCommerce products, along with their prices and links, can be indexed into the knowledge base, so the bot can help a visitor find product information and reach the right product page.
You can use Anthropic Claude, OpenAI or Google Gemini models. You choose the provider and the model in the settings, and the connection can be tested before you rely on it.
Yes. You add your AI provider's API key in the settings, where it is stored securely. That keeps control over the model and the usage with you.
The interface is currently available in Estonian, English and Russian. Vestly.ai follows WPML's active language, and the AI can answer in whichever language the visitor used.
Conversations and captured contacts are stored in your site's own WordPress database. Raw IP addresses are not stored; a salted hash is used instead. Conversation messages and the selected business context are sent to the AI provider you have chosen for processing.
Yes. On mobile the conversation opens full screen, which makes reading and typing comfortable on a small display.
You can set the name, avatar, primary colour, position, greeting messages, the teaser notification and its delay, and customise the input and error messages. Tone and personality are steered through the instructions and behaviour rules.
The bot doesn't have to invent one. The question is flagged as unanswered in the admin, and one click starts a new knowledge base entry from it. Where it makes sense, the bot will ask the visitor to leave their contact details instead.
Vestly.ai displays and opens a configured booking link, and you can set the button text yourself. There is no direct calendar integration at present.
No. Vestly.ai takes on the recurring questions and the first bit of routing, so a person's time is left for the harder cases. When a conversation needs a human, the bot collects contact details or shows your contact information so your team can pick it up.
VESTLY.AI
Turn your WordPress site into a smarter customer assistant.
Show visitors the right information, guide them to the next step, and learn from every conversation.
Vestly.ai is Rixio Digital's own product. The same team designs and builds client websites, online stores and web applications.